Our Guarantee to you!
At Catnip Bill, our goal is your total satisfaction. That’s why we are committed to making things right if you are not 100% satisfied with your purchase. Most if not all products on this site are sold and delivered by Catnip Bill.
However, as we sometimes work with partners, only in those cases their policies will prevail. We believe our partners are awesome. Partners have been selected based on their quality reputations and extremely satisfied customers. Please contact us if you are unsatisfied in any way and we will do everything possible to make it right!
Catnip Bill – Products purchased on this site
Orders: All orders received are subject to acceptance by Catnip Bill in our sole discretion. All processed orders are subject to availability. Catnip Bill is not liable for delay in product shipment.
Pricing & Product Specifications: We reserve the right to adjust pricing on products without notice. In addition, we reserve the right to modify terms, specifications and the like for Products on the Internet Purchase Page or Website at any time without notice. Any errors in Product specifications, descriptions, and pricing are subject to correction by us. We also reserve the right to reject any order that is not consistent with these terms & conditions.
Shipping: Catnip Bill reserves the right to select alternative carriers for shipments. Shipping charges are either noted as included in the price or invoiced according to costs related to UPS, FedEx or USPS. All liability for loss passes to the customer once it leaves our warehouse, however, we will honor replacement merchandise for damaged shipments after the damaged item(s) have been returned to us within 5 days of delivery. Claims of non-delivery will be honored if no proof of delivery is offered by the carrier, otherwise, the merchandise shall be deemed delivered.
Cancellations. Orders may be canceled before they are delivered to a common carrier for shipment. Once delivered to the common carriers, orders are deemed to have shipped and may not be canceled.
Returns. We do not accept returns for perishable items or CBD products. All sales are final. Defective or incorrect merchandise will be exchanged for the same or similar product. CBD products that are opened may not be returned and are not eligible for refund or replacement. We make no claims to the efficacy of CBD products for any intended use. Catnip Bill is not responsible in any manner for results. Refunds are not given for any claims.
Partner Products – Products purchased on Partner websites
Cancellation or return of items purchased from our partners (Merchants) is exclusively subject to the policies of the specific Merchant.
Prices and Terms of Sale: Prices are set by our merchants. Displayed prices do not include tax or shipping costs. It is up to the merchant to charge these fees as appropriate. All policies associated with each sale are set by our merchants who are solely responsible for each transaction.
Customers are saying…
“I have a very sweet 6-year old cocker spaniel that suffers from anxiety, especially during bad weather. I started giving him Harbor Hemp Pet CBD Oil and I noticed a significant difference in no time. I’m grateful that that it’s so easy and fast to get these online from Catnip Bill! – Cindi B. from FL
My 8-year-old Golden Retriever was suffering and in pain. She has hip dysplasia and arthritis. The vet gave her a pain med that had her “spaced out”. Unfortunately, she really needed surgery, but the costs were too high, so I tried Harbor Hemp CBD Dog Treats supplemented by their Pet CBD Oil. So, within just 4 weeks, she’s become a totally different dog! She’s in less pain, and enjoying life again! – Marci from RI